Shipping and returns
Orders of $150 or more ship free, and you can return or exchange an item within 7 days of receiving it. Boats, augers, and one-piece rods ship by quote.
Free shipping on eligible orders over $150*
Spend $150 or more and the shipping is on us, and a smaller order ships for a flat $20, and boats, augers, and one-piece rods ship by quote. You pay in Canadian dollars.
Returns within 7 days, tags still on
Orders from GreatLakesOutfitters.ca and orders shipped from the store can be returned or exchanged with the original receipt within 7 days of receiving the package. Each item has to be in its original state: unwashed, unworn, unaltered and with all tickets attached. Refunds go back to the original form of payment.
Call the store at (705) 253-2361 to set up a return.
Call the store- Unwashed
- Unworn
- Unaltered
- Tickets attached
Questions about ordering online
If yours isn't here, call the store at (705) 253-2361.
How much is shipping?
Orders of $150 or more ship free, and a smaller order ships for a flat $20. Boats, augers, and one-piece rods ship by quote.
Can I pick up my order at the store?
Yes. Choose store pickup at checkout and collect your order at 162 Old Garden River Rd in Sault Ste. Marie.
How do I return an online order?
Call the store at (705) 253-2361 within 7 days of receiving the package. The item has to be unwashed, unworn and unaltered with every ticket still on, and you'll need your original receipt. The refund goes back to the payment you used.
What if an item I ordered is sold out?
When a lot of orders come in at once, an item can sell out before we pack yours. If that happens, we refund it.
Which cards does the website take?
The website checkout takes Visa, Mastercard and American Express.
Are your prices in Canadian dollars?
Yes. You pay in Canadian dollars, and you can show prices in US dollars with the CAD / USD switch at the top of the page, or in the menu on a phone.
English (Canada) 
Français du Canada