Terms and conditions

Our online stock comes from the store's own inventory, so an item can occasionally sell out in the store before your order reaches us. If that happens, we contact you, and you choose a similar item or a full refund to your original payment method.

Pricing & specifications

• Prices on GreatLakesOutfitters.ca are in Canadian funds unless specified otherwise.
• Merchandise prices and specifications are subject to change without notice.
• Typographic, photographic, and/or descriptive errors are subject to correction. We apologize for any inconvenience.
• Not all products are available in all areas due to local, provincial or federal laws.

Great Lakes gift cards

• Great Lakes Outfitters gift cards are sold and redeemed in the store. They cannot be bought or used on this website yet.
• Gift cards cannot be exchanged for cash, except where the law requires it.

Payment options

Payment is through PayPal at checkout. Your payment details go to PayPal, and we never see or store your full card or account number. Placing an order means you agree to pay for it. If a payment is flagged as possible fraud, we refund it in full and contact you to sort it out.

Who we are. This website is run by Great Lakes Outfitters, 162 Old Garden River Rd, Sault Ste. Marie, Ontario P6B 5A6.

Governing law. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Nothing in these terms limits any right you have under the consumer protection laws of your province, including Ontario's Consumer Protection Act and, for Quebec residents, Quebec's Consumer Protection Act. If a term here conflicts with those laws, the law wins.

Disputes. If something goes wrong with an order, call or email us first and we will work to make it right. You keep the right to take a claim to the courts of your province, including small claims court.

Liability. We are responsible for the products we sell and for our own mistakes, as the law provides. We are not responsible for losses that are not caused by us, such as delivery delays caused by the carrier or weather, or problems with sites we link to. This does not limit any warranty or right the law gives you.

Changes. We may update these terms. The version on this page on the day you place your order applies to that order.