Contact us

Got a question about sizing, stock, an order or a return? Call, write or come in, and we'll sort it out with you.

Write to the store

Send us your question and we'll reply by email. For stock and sizing, a call to (705) 253-2361 is often quicker.

Call the store(705) 253-2361 Emailinfo@greatlakesoutfitters.ca Visit162 Old Garden River Rd, Sault Ste. Marie, ON P6B 5A6 Message us on Facebookfacebook.com/GreatLakesOutfitters

Find us on Old Garden River Road

162 Old Garden River Rd, Sault Ste. Marie, ON P6B 5A6. Open seven days a week.

Call the store Get directions

Open today 12 p.m. to 5 p.m.

Monday10 a.m. to 8 p.m.
Tuesday10 a.m. to 8 p.m.
Wednesday10 a.m. to 8 p.m.
Thursday10 a.m. to 8 p.m.
Friday10 a.m. to 8 p.m.
Saturday10 a.m. to 6 p.m.
Sunday12 p.m. to 5 p.m.

162 Old Garden River Rd, Sault Ste. Marie

Questions we get at the counter

If yours isn't here, call the store at (705) 253-2361.

How much is shipping?

Orders of $150 or more ship free, and a smaller order ships for a flat $20. Boats, augers, and one-piece rods ship by quote.

Can I pick up my order at the store?

Yes. Order online and collect it at 162 Old Garden River Rd in Sault Ste. Marie.

Can I return an online order?

Yes, within 7 days of receiving the package. The item has to be unworn and unwashed with every tag still on, and you'll need your order receipt. Call the store at (705) 253-2361 to set up the return. The refund goes back to the payment you used.

Can I buy a canoe or kayak in the winter?

Yes. We sell boats all year and can special order one for you, though we have the most in stock in spring and summer. You can also see the canoes and kayaks in person at the store.

Which cards does the website take?

The website checkout takes Visa, Mastercard and American Express.

Do you sell gift cards?

Yes. Buy one on the website and we'll mail it to any address you choose. Gift cards are spent in the store only, and they can't be exchanged for cash.

Are your prices in Canadian dollars?

Yes. You pay in Canadian dollars, and you can show prices in US dollars with the CAD / USD switch at the top of the page, or in the menu on a phone.

When is the store open?

We're open 10 a.m. to 8 p.m. Monday to Friday, 10 a.m. to 6 p.m. on Saturday and noon to 5 p.m. on Sunday.